Included and additional lines
Plan entitlements determine the number of managed local lines available to a workspace. The AI Receptionist plan includes one US or Canada local number. Additional local numbers are separate recurring subscriptions.
A workspace can assign each available managed number to the appropriate AI receptionist. The number then becomes the business line used for the configured inbound and outbound workflow.
Availability and area codes
Number availability depends on the selected service country, carrier inventory, local requirements, and the requested area code. Choosing an area code does not guarantee a number is currently available.
If inventory is unavailable for a requested area code, Aholler tells the workspace before provisioning can complete. The workspace can use another local area code, clear the preference, or wait for inventory to become available.
Provisioning and removal
- After subscription confirmation, Aholler provisions an eligible available number and displays its current state in Phone lines.
- A line can be assigned, unassigned, or removed from the workspace. Removing a number stops it from receiving calls through the workspace and releases it according to the applicable carrier and number-management process.
- A number is not an emergency service and must not be treated as a substitute for emergency calling or dispatch.